International Distributors – Immuno Concepts

Last modified: July 2025

Introduction

We respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy (this “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit our website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

In this Privacy Policy, “we”, “us”, “our”, “Company” means Immuno Concepts NA Ltd. (“Immuno Concepts”) and/or affiliates, and “user(s)”, “consumer(s)”, “you” and “your” shall be referred as any person who visits the Website.

This Privacy Policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications or demos you download from this Website, which may provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.

It does not apply to information collected by:

Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible on the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website. This Privacy Policy may change from time to time. Unless mentioned otherwise, the Effective Date of the changes will be the last updated date at the top of this Privacy Policy. Your continued use of this Website after we make changes is deemed acceptance of those changes.

Information We Collect About You and How We Collect It

We collect several types of information from and about Users of our Website, that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer, household, or device. In particular, we collect the following categories of Personal Information from consumers within the last twelve (12) months:

Information by which you may be personally identified, such as name, postal address, e-mail address, and telephone number (“Personal Information”);
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code §1798.80(e)) such as: name, phone number, employment, bank account number, credit card number, or any other financial information;
Commercial information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
Information that is about you but individually does not identify you, such as company information, related products and practice area or specialty; and/or
About your internet connection, the equipment you use to access our Website, and usage details.

Device information and other Unique Identifiers including device identifier, Internet Protocol (IP), cookies, web beacons, or similar unique identifiers.

Personal Information does not include:

Publicly available information from government records.
Deidentified or aggregated consumer information.

We collect this information:

We may collect your information in the following ways mentioned below:

Information that you provide:

Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website;
Records and copies of your correspondence (including email addresses), if you contact us, through any online chat window or telephone, or click on our emails;
Your search queries on the Website.

Information that are collected automatically:

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies;
Details of your visits to our Website, including traffic data, location data, logs, time and date of access, and other communication data and the resources that you access and use on the Website;
Information about your computer and internet connection, including your IP address, operating system, languages, and browser type.
We may use third party tools like Google Analytics to collect and analyze the usage through cookies and similar tools

Information from other Sources:

From third parties, for example, our business partners;
Marketing Companies

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or transmitted to other Users of the Website or third parties (collectively, “Users Contributions”). Your Users Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other Users of the Website with whom you may choose to share your Users Contributions. Therefore, we cannot and do not guarantee that your Users Contributions will not be viewed by unauthorized persons.

We also may use automatic data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is only statistical data and does not include Personal Information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include Cookies, Flash Cookies or Web Beacons. We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.

Data Collection Technologies

We may use Web beacons, Cookies, Analytics and other different kinds of technologies (Collectively, “Data Collection Technologies”) to provide better experience to you. The Data Collection Technologies we use on our website includes:

Web Beacons: A Web Beacon is a kind of small electronic files (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count the number of Users of the Website who have visited those pages or opened an email and for other related statistics.

Cookies: Cookies are small text files placed on your device to store data in order to identify specific Users and improve your web browsing experience. You have the option to reject certain Cookies. By doing so the functionality of the Website can be limited to an extent. We may use following types of Cookies:

Essential/Strictly Necessary Cookies: There Cookies helps the Website to function Optimizely and cannot be opt-out by the User. These types of Cookies include setting your privacy preferences, ensuring security, login information, etc.

Performance Cookies: These Cookies allow us to know the count visits on the Website in order to improve the performance of the Website.

Functional Cookies: These Cookies helps to enhance the functionality and user experience of a website. It includes Users preferences like language preferences.
Targeting/Advertising Cookies: These third-party Cookies are used to build Users profile in order to show relevant advertisements on other websites.

Third-Party Use of Cookies

Some content or applications on the Website are served by third parties. These third parties may use Cookies, alone or in conjunction with Web Beacons or other Data Collection Technologies, to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data in the registration form or adjust your Users preferences in your account profile.

Sharing of Information with Third Parties

We will not sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Policy. We enters into Business Associate Agreements (BAAs) with all vendors, contractors, and third-party service providers (“Providers”), who may have access to Protected Health Information (PHI), (the “Customer Agreement”). This Privacy Policy supplements the Customer Agreement, we only use such PHI as a Business Associate of its Providers who are the Covered Entities in accordance with the applicable provisions of Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Disclosure of Your Information

We may disclose aggregated information about our Users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect, or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website Users is among the assets transferred.
To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information with your consent.

We may also disclose your Personal Information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, if applicable.
If we believe, disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. By agreeing to the Terms and Conditions of our page and/or providing your Personal Information through our forms, onsite, events, or any other method of voluntary information collection, you agree to receive promotional offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you may opt-out of our promotional communications at any time by clicking the ‘Unsubscribe’ link at the end of our emails. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@immunoconcepts.com.

Privacy Notice to California Residents under CCPA/CPRA

Under the California Consumer Privacy Act of 2018 (CCPA) and Consumer Privacy Right Act of 2020 (CPRA), California residents are granted consumer rights that we are prepared to uphold upon request:

The right to know which Personal Information is being collected.
The right to know if personal data is being sold or shared, and to whom.
The right to opt out of sale and sharing of Personal Information
The right to object to the sale of personal data.
The right to access one’s own Personal Information.
The right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
The right to equal service and price, even for consumers who exercise their privacy rights.
The right to correct inaccurate Personal Information.

Access to Specific Information and Data Portability Rights Under CCPA/CPRA

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
Our business or commercial purpose for collecting or selling that Personal Information.
The categories of third parties with whom we share that Personal Information.
The specific pieces of Personal Information we collected about you (also called a data portability request).
If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:

sales, identifying the Personal Information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at 916-363-2649
Emailing us at info@immunoconcepts.com

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. Unless permitted by the CCPA/CPRA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Accessing and Correcting Your Information

You can review and change your Personal Information by sending us an email at info@immunoconcepts.com to correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your Users account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All the data is housed in our internal Hubspot software and MSS software. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We strongly suggest you not to share your password with anyone.

Changes to Our Privacy Policy

If we make material changes to how we treat our Users’ Personal Information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy, please send an e-mail to: info@immunoconcepts.com. Our mailing address is: 9825 Goethe, Ste 350, Sacramento, CA 95827 or, you may call via telephone: 916-363-2649.

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