Technical Support

Welcome to the Technical Support Webpage

Technical support can be contacted at technicalsupport@immunoconcepts.com, or by phone Monday through Friday, 700am to 430pm PDT at 800.251.5115 or 916.363.2649.

Additional technical support for the AFT2000® and Image Navigator® products is provided in our Dallas area office. Technical support for these products can be reached at technical.support@gfmd.com, or by phone Monday through Friday, 700am to 430pm CDT at 800.527.2320 or 972.919.1780, ext. 1240.  After hours support is available for existing customers.

Technical Support via your iPhone or Android phone

If you have an iPhone or an Android phone, and would like to send an image from your microscope to Technical Support for faster assistance, we have determined a procedure to do just that. You can capture an image through the eyepiece on the microscope with your iPhone or Android. You can then email it directly to Technical Support with the appropriate details.

If you are interested in learning more about this, contact your local representative, or Technical Support.